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11-17今早接听印尼客户的电话。要求我们接受LC,并安排生产。这是梦吗?
我以为僵持在付款方式上,已经是没有余地了,我主动要求结束合同,接到了开信用证的日本方面来信,
Please check L/C opening and amendment cost for this order.
Better we receive cancellation of the contract from Weiteng, but beforehand
we need to charge L/C cost to them.
L/C opening charge: JPY 7,808
L/C amendment charge: JPY 12,346
--------------------------------------------------------
Total: JPY 20,154
我老板说让这信用证作废,就这样失去了我的客户。我承认,每次都是我的客户来主动找我谈生意。主要是印尼和日本的,民族感情,可客户的需要,是第一位的。我想做到最好。就是公司方面的问题,让我也很难做。
这个客户联系从8.24到现在,还是收获很多。因为我是新手,我从她的专业知识里,学到很多。
第一次货物是面板没有按照要求去做。客户还坚持把单下在我厂。
公司要求做TT。已经商议到现在。客户说,两个柜,全LC,后8个柜可以首付20%给我。
我还得向老板请示。希望有好消息。
9-18
日本客户的L/C
我的外贸三个月苦乐酸甜,在三个月接不到单,就得走人。我是没单的时候发慌,有单的时候,又怕被上当受骗。
在8月份受到一张传真,对我们的产品感兴趣,中间回复了十来封邮件。因为是来自于印尼的客户,没怎么放在心上。但是谈到后来,就是讨价还价。我以为又是讨价的,态度很坚决,就一口价报过去。对方发来了要我们制定PI,我还没恍过神。因为不太可能吧,才15天左右,而且要得量也很大。
虽是印尼人跟我联系,但是终端客户是日本的企业,在形式发票上,做了很多次修改,他们决定L/C付款方式。但在fob看到即使LC也要冒很大风险,韩国的LC都难说。wow
那日本人的信誉度怎么样啊?在发票上,签订的货物常规有INVOICE SPECIFICATION发票规格和acctual specification实际规格,在这规格要求下,有什么问题吗?
当然了,我们已经签订了PI,等它的信用证开过来。在这之前,他们还是要对我们厂参观和写报告,看来日本人还是认真的。
就等着通过最后一关,肯定是在走完厂后,会即使开信用证吧!我猜想。
那么,在签了PI后,还是会有黄的时候,这做一单真不容易啊!
10-24
我们一共是十个柜,先走2个试柜,检测产品的质量,他容许分期付款,partial shipments:allowed
and transhipments:allowed.
这日本人和中方代表和印尼客户还要来长检测产品,如一切进展顺利,在FOBQingdao交完货后,我们能收到2个柜的货款吗?
今天问题出大了.祸不单行啊!信用证我觉得不对劲,货物品名尺规都写错了.再接着,客户检验产品,不是要求的质量标准,还不知有下文吗?真所谓坎坎坷坷,坷坷坎坎.还好,心态放得很平.只有完整地收到款目和得到客户对货物满意的答复后,这一单才算结了.我这中途夭折了,唯有质量说明一切了.还是从基层做起,实打实啊!
11-3
怎样让客户接受改LC为TT啊?
客户是印尼的,和他们开信用证和质检的日方人员参观了我们生产完的产品,有一个质量没有到达,但还是对我们的产品认可.我都没有机会去参观工厂,也对胶合板这一行不熟悉.其中的技术表述不清,还有我对生产根本就没有概念.造成了这批货物,客户拒绝接受,但是单子还是由我们来做.
关于技术环节等等,商议了好几次,客户也开始强调,PI,PO,LC都开立好了,第一批货,没通过,还是要把技术小参数修改一下,可以生产.
当我的客户对我们产品不满意时,我第一反应,完蛋了.真的,就像我们老板说得,客户在合理的情况下,可以协商以达成共识并继续合作.在这一方面,我的客户对我还是很有耐心的.
反复强调质量和发货时间.可以说,我很不称职,关于和工厂沟通,我们完全没有联系.我只是开发客户和接单.
这生产还没落实,boss又对我说,要修改LC为TT?怎样才能让客户接受呢?
也许是第一笔教训吧!我们第一批货物做工很好,就是面板没达到要求,放置在工厂里,还得继续生产客户所需要的.所以资金周转不开.
而我肯定不能向顾客这样说,该怎样解决呢?
我不知外贸新人都有什么感受,从这一单,我真正的体会到客户的需求是第一位的,可我不在生产第一线,能更好地把外贸和生产有机的结合在一起,这是我失职的地方. 有高手指点一下ma?
11-6
求救啊,这有上下文,大家可以参谋着帮我出个注意吗?
怎样要求开立LC的顾客在中途换成TT啊?
我也知道,这样中途要求,很不合时宜。但是我公司不TT就没有退税哦,你们听说过这种事了吗?所以无论顾客是大是小。只要是÷签订了LC的顾客,一律要求修改为TT30%年advance。以下是回信内容,我顾客的立场也很明确?我该怎么答呢?
我们要求的理由:
Now the most important and urgent thing is the payment,we have received a lot of orders recently,which cause the big capital pressure in our financial,our boss have to ask all the L/C clients to change the payment to TT,so we strongly suggest to change the payment to TT:20% in advance,the balance against inspection approval before shipment. Sorry for this inconvenience. Please kindly advise.
这是顾客的来信。
Regarding payment matter, we do hope this time since LC has opened already,and was in your hand starting 2wks ago. Pls don't change again for this trial lot only 2cont.But in future if you need TT payment, will do accordingly, but our usual business to China market, you may ask Mr, since you know him, and our big Company, better LC at sight, or TT Payments againstoriginal documents.Referring to our past experiences, TT normally delay payment, but LC atsight, you may withdraw money in advance with your own Bank.Perhaps your Boss know better about this matter, as now China suppliers request LC at sight comparing to TT Payment.For our mutual relationship, pls don't keep changing for anything has donein contract, tks.
它开立的信用证在9月底,前一个星期来看前两个柜的质量,面板没达到要求,重新生产,现在又要改TT,我该怎么回复让客户接受呢???急啊!有大虾可以赐教嘛!
我的同事有回复客户,强烈要求改TT,都夭折了。我还是想争取更大的合作空间,怎样留有余地呢?
我先前开立的是即期分运分期付款的信用证,现在要求改20%TT年advance特针对这个大客户。
今早,又收到一封,如下:
Noted your email for any new contract, payment must be TT instead of LC at
sight and also need DP payment about 20 to 30%.
But please accept same terms and conditions of payment for Proforma Invoice
no. by LC at sight without any changes.
Actually is not concerning about big or small company, Down Payment was
necessary if your company don't trust us. As for financial to collect raw
material in China, it will be much easier, withdraw certain amount from your
Bank to our LC at sight submitting to your Bank.
Hope it is clear and we may continue our future relationship.
Regarding our new order as mentioned to you earlier if we can get your
confirmation for trial order for container and quality was ok, the volume
monthly will be 1000 M3 each item, which will be good future for your
company. But it's up to you, please understand our business must be done
100% LC at sight.
[ 本帖最后由 aw2041angelia 于 2006-11-17 13:11 编辑 ]
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