货代原来是这样。。

charcoal2012 · 发表于 2012-11-1 16:36:10

货物到港，今天收到客人一封邮件
Please be inform that we had received an inv as per attach file from co-loader
FYI, there was had additional charges USD 168 need to pay for this shipment during collect D/O from co-loader.
Kindly be inform that since this is FREIGHT PREPAID shipment, the HL, CFS & CAF charges should pay at loading port instead collect from here.
有些货代他们给你做的运费低但是目的港收费做的是高收让客户接受不了
看来以后一定要做标准收费不能贪便宜
大家帮我想想
这个情况我要怎么处理才能让客人好接受？

ntuplefurniture · 发表于 2012-11-1 16:59:03

USD168也不是很多呀.我以为是1680USD呢.
货物到港,是要缴纳一些港口费,清关费之类的吧?
你要先查看一下USD168的费用收据显示的是关于什么的收费?

charcoal2012 · 发表于 2012-11-2 09:05:02

恩我昨天给客户要发票想看看上面的具体收费他还没给我

charcoal2012 · 发表于 2012-11-2 09:06:20

我昨天也给客户解释了尽管是CIF，HL, CFS & CAF 费用是由客户承担的

charcoal2012 · 发表于 2012-11-2 09:06:53

我们只是付海运费和保险费

charcoal2012 · 发表于 2012-11-2 09:07:50

今天没收到他的邮件估计已经认了货提走了肯定

a408076208 · 发表于 2012-11-3 11:11:20

深圳货代路过

double_fish · 发表于 2012-11-14 13:23:42

还好，我遇到的货代都很负责！

Chenchujie2013 · 发表于 2013-1-5 15:34:38

嗯嗯，我们的货代业非常负责

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